DAMAGED GOODS: Freight Damaged items will be Replaced - If product are faulty - they will be replaced or Repaired - Contact Freight Company on receiving goods - We will then dispatch a replacement.
ALL ORDERS: If your order was processed & dispatched the order stands - There is a No Return Policy - We abide by the Consumers Guarantee Act on all purchases. Visit our Terms of Trade (TOT) http://www.izoncoffee.net/terms-of-trade.html
FREIGHT: - Weekdays 4:00pm Courier - Transport - 2:00pm Large Items
NZ Couriers Over Night - Post Hast / Pass The Parcel 2 Day Service
PBT Couriers & PBT Transport 1 Day South Island & 2 Day North Island
RURAL Customers Allow 2 Days Extra
Email firstname.lastname@example.org for tracking.
NTERNET - EMAIL - PHONES:
VDSL VoIP System Installed All call's & Messages Recorded & Backed up to the main server Then Emailed to appropriate Department.